Useful advice for managing your customer's expectations on caring for their platinum pieces. - Store pieces separately, in a jewellery box or chamois bag so they don't get scratched by other items of jewellery. - Keep your precious pieces in a safe place and remind your customers to have them sufficiently insured. If you are unsure about the value of your piece take it to your local jeweller for valuation.

- Recommend that your customers get their platinum jewellery cleaned periodically. This will help ensure its appearance.

- Clean platinum in the same way you clean other fine jewellery - using a pre-packaged jewellery cleaner or by soaking it in a mild solution of soap and warm water then gently rubbing it with a soft cloth.

- Let your customer know that adjustments, resising, polishing and cleaning should be done by a platinum trained bench worker.

- Take your platinum piece to a qualified jeweller for polishing if visible scratches appear. All precious metals can scratch and platinum is no exception. However, the scratch on platinum is merely a displacement of the metal and little of its volume is lost.

- Platinum develops a patina over time, which is the matte finish that is unique to platinum. If your customer prefers the high shine look,  the piece can be taken to a qualified jeweller to have it re-polished to a high gloss look.

- Remember that all precious jewellery, including platinum, should not be worn when performing heavy work, labour, or if contact will be made with hard or abrasive surfaces.